Privacy Policy

Introduction

Evermore Properties Pty Ltd (“Evermore”, “we”, “our” or “us”) is committed to protecting your privacy and handling personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This Privacy Policy explains how we collect, use, disclose and protect your personal information when you engage with our website, enquire about our services, build with us, or otherwise interact with our business.

 

Information We Collect

We may collect personal information including:

  • Name, address, phone number and email address
  • Residential or build site addresses
  • Enquiry and customer service information
  • Contract, variation and warranty information
  • Financial or pre-approval related information
  • Site photographs and project documentation
  • Website usage information including IP address, browser type, cookies and device information

 

In some circumstances, we may collect sensitive information where reasonably necessary for our business activities and permitted by law, including information relating to health and safety requirements for site access or construction activities.

 

How We Collect Information

We collect information directly from you when you:

  • Submit an enquiry or contact form
  • Request information or quotations
  • Enter into a building contract with us
  • Use our website or social media pages
  • Communicate with us via email, phone or in person

 

We may also collect personal information from publicly available sources, finance brokers, professional advisers, referrers, social media platforms and third-party service providers connected with your project.

 

How We Use Your Information

We may use your personal information for purposes including:

  • Responding to enquiries and providing quotations
  • Preparing agreements, contracts and project documentation
  • Managing construction projects and customer communications
  • Marketing communications, customer updates, social media engagement and promotional campaigns
  • Improving our website, systems and customer experience
  • Complying with legal, taxation and regulatory obligations

 

If you do not provide requested personal information, we may be unable to provide certain products, services, quotations or support.

 

Digital Tracking and Analytics

We may use analytics and advertising tools provided by third parties such as Google and Meta to better understand website usage, improve marketing performance and deliver relevant advertising content.

Our website may use cookies and similar technologies to enhance user experience and collect website analytics. You may disable cookies through your browser settings, however some website functions may not operate correctly if cookies are disabled.

 

Disclosure of Personal Information

We may disclose your personal information to:

  • Employees, contractors and subcontractors
  • Suppliers and consultants involved in your project
  • IT, cloud storage and software service providers
  • Marketing agencies and digital advertising providers
  • Professional advisers including accountants, lawyers and insurers
  • Government authorities, certifiers or regulators where required by law

 

 

We do not sell personal information to third parties.

 

Storage and Security

Personal information may be stored electronically using secure cloud-based systems operated by third-party providers.

We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification or disclosure. While we take security seriously, no method of electronic transmission or storage is completely secure.

 

Overseas Disclosure

Some third-party service providers used by Evermore may store or process data outside Australia, including in the United States and other countries where cloud service infrastructure is located. We take reasonable steps to ensure overseas providers handle personal information appropriately.

 

Credit and Financial Information

Where relevant to your enquiry or project, we may collect limited financial or credit-related information to assist with project assessment, finance coordination or eligibility requirements.

 

Notifiable Data Breaches

If a data breach is likely to result in serious harm, we will notify affected individuals and the Office of the Australian Information Commissioner (OAIC) in accordance with the Notifiable Data Breaches scheme.

 

Your Rights

You may request access to or correction of your personal information. You may also request deletion of personal information, subject to our legal, contractual and regulatory obligations.

We will respond to requests for access or correction within a reasonable timeframe.

You may opt out of direct marketing communications at any time by contacting us or using unsubscribe links provided in our communications.

 

Data Retention

We retain personal information only for as long as required for business, legal, compliance and operational purposes. Certain building, contract, warranty, taxation and compliance records may be retained for extended statutory periods.

 

External Websites and Platforms

Our website may contain links to external websites, applications and digital platforms. We are not responsible for the privacy practices or content of external websites and encourage users to review their privacy policies separately.

 

Business Changes

If our business structure changes, including through merger, acquisition or sale of assets, personal information may be transferred as part of that transaction in accordance with applicable privacy laws.

 

Changes to this Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website.

 

Complaints

If you have concerns about how we handle personal information, please contact us using the details below. We will endeavour to respond within 30 days. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC).

 

Contact Us

Evermore Properties Pty Ltd
Email: info@evermore.co
Phone: 07 3899 7333
Address: 972 Wynnum Rd, Cannon Hill, QLD, 4170